Resume

 

Project Highlights

  • Data Center Migration to Azure
  • Corporate migration of data center applications to Windows Services
  • Corporate Data Center Migration Planning
  • Corporate Azure Security Analysis
  • Stream IoT device data to Azure via Streaming Analytics
  • Corporate Network Separation for Manufactoring Plants in North America
  • Windows 10 & SCCN Assessment and Proof of Concept
  • Setup Corporate Full System Test Environment
  • Corporate Divestiture Project
  • Azure Service Bus Proof of Concept
  • IoT Proof of Concept for Asset Tracking via RFID Technology
  • Corporate Separation Project
  • Divestment - SharePoint-to-O365 Migration
  • Corporate Sitecore Implementation
  • Corporate SharePoint 2013 Implementation
  • O365/SharePoint Online Escalation - Level 3 Support
  • Cloud globalization of SharePoint 2010 in China, England, US.
  • SharePoint to Salesforce. (PM, BSA, Solution Architect, Lead Developer)
  • SharePoint 2010 IaaS/SaaS – Migration of corporate contracts(1M )/invoices(20K) from Documentum. (Solution Architect, Team Lead)
  • Corporate SharePoint 2007 implementation for Team sites and Intranet. (Solution Architect, Developer, Technical Lead for US/Off-Shore staff, 3rd Party Supervisor)
  • Sarbanes-Oxley Repository/App. for process approval artifacts on SharePoint. (Architect, Developer)
  • SharePoint 3rd Party Products including AvePoint, Kwizcom, Metalogix, Bamboo, Vizit, Nintex, Foxit.
  • B2B web store for products. (Architect, Lead Developer, Team Lead)
  • B2B web portal for customers to order product documentation. (Developer)
  • Data Center consolidation due to acquisition. (Team Lead)
  • Managed File Transfer POC for secure integration for file sharing with Box, Thru, Salesforce, and others. (Technical Lead)
  • Demonstrated success upgrading/migrating SharePoint 2003-to-2007, Autonomy-to-SharePoint, Documentum-to-SharePoint, Vignette-to-SharePoint 2007, iPlanet-to-Vignette). (Solution Architect, PM, BSA, Technical Lead, Developer)
  • Corporate Innovations team member.

 

Specialties and Special Interests

  • Internet of Things
  • Azure/Cloud Computing
  • Automation
  • .Net Application Development
  • Migrations (B2B / Data Centers / Applications)
  • Prototyping / Proof of Concepts
  • Leading global development teams
  • Professional Services
  • Troubleshooting and problem resolution
  • Interest in emerging technologies
  • Multi-tasking
  • Results orientated with the capability of working under pressure
  • Self-starter and capable of working unsupervised

 

Key Responsibility Summary

  • Delivery Lead to plan and execute migration cutover activities
  • Project Plan creation and execution
  • Manager of small project teams
  • Ensure customer and stakeholder satisfaction through support, project, and follow up reviews.
  • Enterprise level support for SharePoint 2007, SharePoint 2010, and other ECM environments.
  • Serve in Business Systems Analyst capacity to gather and manage stakeholder requirements.
  • Liaison between business teams and IT in managing projects and service roadmaps.
  • Integration of 3rd pary components into SharePoint environments.
  • Pro-active Team Leader to seek opportunities to improve business processes.
  • Primary technical liasion between business and IT to manage business requirements and communication.
  • Respond to support requests and co-ordinate with other IT support teams where appropriate.
  • Provide support activities to satisfy SLA requirements.
  • Generate Logical Design Documentation and other appropriate tecnical documentation.
  • Gather and document business requirements.
  • Project Management.
  • Provides recommendations for application and system improvements.
  • Lead SCRUM, project, code review, and other technical and business owner meetings.
  • Participate in mentoring and development of other staff and college interns.
  • Troubleshoot technology issues related to systems, applications, integrations, networking, and database platforms.
  • Hands-on experience working in web technologies such as .Net, Vistual Studio, IIS, Cold Fusion, Responsive Design, CSS.
  • Integration of physical and virtualized systems.
  • Experience working with mission-critical applications such as Intranets, SharePoint, Ecommerce.
  • Database administration procedures.
  • Application and process monitoring.
  • Self-starter with experience in a team structure and as an independent contributor.
  • Written and verbal skills.
  • Present and make recommendations to business owners and stakeholders.
  • Owning specific technologies as a Subject Matter Expert .
  • Disaster Recovery and High Availability systems.
  • System consolidations.
  • Virtual team leadership.
  • Ability to architect solutions by mapping customer problems to end-to-end technology solutions.
  • Installations, configurations, software design/development, data integrations, architecture design, production releaseses, failover/failback.
  • Experience with n-tier application architectures.

 

3rd Party SharePoint Products

  • AvePoint Replicator. Sync content between SharePoint farms for SharePoint 2010.
  • AvePoint Salesforce Connector. Sync content between SharePoint 2007 and Salesforce.
  • Metalogix Migration Manager. Utility to copy lists, libraries, etc. from one location to another.
  • Nintex Workflow. Workflow engine for SharePoint 2007.
  • Nintex Reporting. Traffic and metric collection and reporting application for SharePoint 2007.
  • Kwizcom Wikiplus. Add-on for SharePont 2007.
  • Kwizcom Rating. Add-on for SharePont 2007.
  • Kwizcom Tagging. Add-on for SharePont 2007.
  • Vizit. Document Preview for libraries.
  • Sharegate

 

Projects

Consultant To Global Semiconductor Chip Producer
  • Role: Contract Migration Lead from March, 2022 to April, 2023
  • Technologies: Icertis, VB.Net, ETL, Visio, XML, Azure SQL, Azure Blob Storage, Excel Workbooks.
  • Managed Team Size: 2 (1 offshore resources)
  • Led team in migration legacy contracts from Apttus SaaS to Icertis SaaS.
  • Planned and development of utilities to automate migration.
  • Hosted client workshops for contract discovery.
  • Requirements gathering and planning for data and documents for 60,000 contacts.
  • Planned development of VB.Net Export, Transform, Load (ETL) utilities to validate and populate Excel spreadsheets to be loaded via Icertis data load engine.
  • Design & develop utilities to automate contract data and documents into Icertis.
  • Provided weekly status reports to client and project leadership.
  • Managed scope and risk for migration.
  • Collaborated with client teams to gather requirements.
  • Created deliverable documents such as Migration Strategy, Hierarchy, and Master Data components. 

 

Consultant To a Top 5 U.S. Bank
  • Role: Wave Planning Lead from September, 2022 to January, 2023
  • Technologies: Azure DevOps, VB.Net, MS Project, Jira, Project Management
  • Managed Team Size: 3 (2 offshore resources)
  • Planned migration of 33 migration groups from list of 1100 applications.
  • Manage day-to-day activities for Wave Planning Team and provided weekly status report to project and client leadership.
  • Planned, sent, and analyzed Wave Planning Questionnaires client business teams as well as documented Wave Planning processes.
  • Coordinated with client’s Financial Operations team regarding economic factors relating to on-prem hardware resources.
  • Coordinated with Project’s DBA on database analysis and integration with Wave Planning.
  • Placement of applications into Migration Wave Lock.
  • Met regularly with Migration Factory Teams and stay abreast of issues, decisions, & processes that impacted the Migration Factory.

 

Consultant To a Top 5 U.S. Bank
  • Role: Migration Factory Lead from March, 2022 to September, 2022
  • Technologies: Kubernetes, Azure DevOps, Terraform, CI/CD, Pipelines, Visio
  • Managed Team Size: 23 (22 offshore resources)
  • Client facing - Managed client expectations per project requirements.
  • Migration of 1100 on-prem applications to Azure platform.
  • Managed status updates and provided daily status to project and client leadership.
  • Lead command center cutover activities.
  • Tracked project Epics, Features, User Stories, Tasks, and Sprints in Azure DevOps.
  • Created & managed DevOps templates for new application waves.
  • Consulted with client Finance Operations team and developed a utility to integrate with Project Architecture. Team to provide Azure costing for Azure resources to be deployed during factory migrations.
  • Worked with offshore leads to allocate resources for POD and with other PODs to establish processes and procedures for management and migration of applications.
  • Implement migration process using custom application and XLS template for managing cutover tasks, resources, lessons learned, issues, and communication.
  • Coordinate with Migration Factory Backend Support team on migration implementation processes.
  • Coordinated with client teams for availability of features and controls, coordinated with client’s technical and business teams to understand the planned features and controls.

 

Consultant To Major U.S. Financial Services Company
  • Role: Program/Project Management Lead from July, 2021 – March, 2022
  • Project Manager for Datacenter Migration
  • Client facing - Managed client expectations per project requirements.
  • Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment.
  • Proactively monitor, manage and report on execution of deliverables.

 

Avanade Pi Day Project – Azure Airport
  • Role: IoT Developer from March, 2021
  • Technologies: Raspberry Pi, Python, Azure (Streaming Analytics Job, Service Bus, Service Bus Queue, Iot Hub, IoT Hub Device, App Service, .Net Web Site, SQL Server, SQL Server Database, Traffic Flow Map), Twilio SMS Messaging, Arducam Camera, Apache Web Server
  • Project to simulate travel experience from home to airplane seating.
  • Developed Python script to process GPIO status changes.
  • Made HTTP calls to Azure ASP.Net web page for LCD message to display.
  • Checked Azure Service Bus Queue for LCD message to display.
  • Developed VB.Net application to acquire live/current flight detail for the current day.
  • Developed Python script to read Driver’s License information from card using magnetic card reader.
  • VB.Net application makes HTTP call to Raspberry Pi’s web server to retrieve camera image.
  • Azure ASP.Net web page decompresses & displays Base64 image the security web page.
  • Display message on LCD using developed Python script on Raspberry Pi reads Azure Service Bus Queue.
  • Displayed live traffic flow conditions in Houston via Azure Map.
  • Developed web page to retrieve and display flight information.
  • Developed script to count people in security line and display count and wait time on display.

 

Consultant To Major Financial Services Company
  • Role: Application Development Lead from February, 2021 – June, 2021
  • Convert existing .Net batch application components in to Windows services.
  • Client facing - Managed client expectations per project requirements.
  • Design a framework to develop Windows services.
  • Analyzed existing application components and define steps to convert them in to Windows services.
  • Led a team of three (two offshore) developers in migrating 40+ application components in to Windows services.

 

Consultant To Global Food/Beverage/Health/Biosciences
  • Role: Migration Engineer from October, 2020 - January 2021
  • Analyze and plan Data Center migration for SAP environment.
  • Create M&A strategies for data center exit and long term planning for Global Data Centers, Cloud, and networking infrastructure.
  • Created project plan templates for CoLo Data Center build out, Non-Prod Data Center upgrades.
  • SAP application migrations, network infrastructure deployment, SD-WAN deployment, and Disaster Recovery plan for applications.
  • Application disposition, M&A application discovery, document deliverable reviews with client management, and multiple project status readouts.

 

Consultant To Leading Cemetery Services Company
  • Role: Security Engineer from July, 2020 – September, 2020
  • Remediate Azure platform assessment performed by a 3rd party.
  • Analyze current Azure subscriptions and make recommendations on base infrastructure.

 

Azure Proof of Concept - Stream Device Data To Azure IoT Hub
  • June,2020, July, 2020
  • .Net application to stream simulated temperature & humidity values to an Azure IoT Hub.
  • Created a Streaming Analytics job to store the simulated data into an Azure SQL Server Database.

 

Consultant To Global Chemical Company
  • Site Migration Lead from March, 2020 – May, 2020
  • Migrate M&A site to the DuPont network.
  • Planning for migration for applications, firewalls, AD users, Compute Infrastructure.

 

Consultant To Global Chemical Company
  • Role: North America Site Migration Lead from May, 2018 – March, 2020
  • Technologies: Visio, MS Project, MS Visual Studio, Networking, Firewalls, Telecom
  • Managed Team Size: 7-10 (onshore migration engineers).
  • Coordinate and manage North America Regional Site Migration Execution Team.
  • Led migration discovery workshops to document application requirements.
  • Interacted with SMEs for Intake, Infrastructure Migration Execution, Service Transition.
  • Client facing - Managed client expectations per project requirements.
  • Planned complex, multi-day network separations for multi-manufacturing plants.
  • Work with site and business contacts to plan Migration Execution.
  • Work with various infrastructure towers to manage delivery/execution of requirements.
  • Coordination with Telecom, Security, Server, & End Users to prioritize, order, and deliver migration execution excellence.
  • Escalate site specific issues and risks to program leadership.
  • Managed project plans and deliverable documentation.
  • Led command center during multi-day migrations.
  • Led post cutover support activities for applications and was point of contact for all support issues.
  • Responsible for application discoveries, playbook development, migration planning, pre-migration, site migration, post-migration, and post migration support.
  • Work with various infrastructure towers to manage delivery/execution of requirements (coordination with other teams including TCOM, Security, Server, and EUC to prioritize, order, and deliver migration execution excellence.
  • Developed a desktop utility to assist with application discovery. add/modify application information in the new “Site Inventory” document. This application is a graphical display which made it easy to navigate through the site discovery process.

 

Consultant To Leading Candy Company
  • Role: Project Manager & Process Architect from February, 2018 – April, 2018
  • Technologies: System Center Configuation Manager (SCCM), Operations Management Suite (OMS), Active Directory, SQL Server, Powershell, .Net, ASP.Net, Azure Cognitive Services (content translations), Office 365 (Yammer, SharePoint), Estimation, Microsoft Teams
  • Managed Team Size: 6 (5 onshore resources).
  • Prepared weekly status reports for review with the client which included updates on Windows 10 image build assessment, Power BI reports/ dashboard generation, SCCM, Quality Assurance, and process design.
  • Tracked project expenses including labor cost & project balances.
  • Used estimation platform to create tasks, labor, and estimations for the next phase which included implementing the design I created and presented to the client.
  • As Process Architect, led the effort to complete the Windows 10 Servicing Model Design to satisfy client’s request to automate their Windows Servicing Model work stream.
  • Performed analysis on current deployment processes.
  • Completed design included the implementation of an automated three phase (Evaluation, Test/Pilot, Powershell scripts to load SQL data, deployment workflow to include: feature download, Windows 10 update evaluation, deployment testing/confirmation, Yammer posting, graphic uploads to SharePoint, centrally managed and release of end user communication, creation of deployment schedules, desktop Pop-Up application, task management, template driven email, content translations using Azure Cognitive Services, creation of deployment rings, integration with SCCM to start/stop deployments, ETL using AD, SCCM, OMS data, driver compliance, application testing, and finishing up with a post deployment end user survey after the detection of completed machine update.

 

Consultant to Missouri Utility Company
  • Role: .Net Technical Architect from September 2017 to December, 2017
  • Technologies: Windows Server 2008, IIS Management, SSL Certificates, Web Configurations, Web Sites/ Applications, Windows Security, Technical Documentation/Diagrams, Load Balancers, Oracle TNS Names
  • Web Service Application installation and Configuration Consultant.
  • Duplicated client’s customer facing production application environment for performance testing.
  • Met with client’s SMEs to discuss current state of the production and non-production environments.
  • Created and documented comprehensive hardware and software components.
  • Planned and documented future state.
  • In build phase, created Change Requests for Virtual Servers to host the Windows applications.
  • Migrated the .Net based API to the production test environment.

 

Azure Proof of Concept - IoT Client/Server Using Azure Service Bus
  • February, 2017 to March, 2017
  • Technologies: Azure Service Bus Queues, C#.Net
  • Developed a Proof of Concept to develop an application to send data using the Azure Service Bus.
  • Created an Azure Service Bus Queue that would be used by the Netduino device.
  • Developed a server component that would receive data from an Azure Service Bus Queue.
  • Developed a second application deployed to a IoT Netduino Board to send data to the server component using the Azure Service Bus.
  • A simple contact switch was used to simulate an actuator changing from on to off.

 

Consultant to US Nuclear Plant
  • Role: AD Migration Support Lead from January, 2017 to March, 2017
  • Technologies: Active Directory, Desktop Application, Command Center, VB.Net/Visual Studio, SharePoint API
  • Managed Team of 6
  • Led team to provide client support for AD Migrations.
  • Developed VB.Net utility to collect computer/employee information using a hand held bar-code scanner all computers at the nuclear and emergency command center facilities. The data file became the source data for the Active Directory migration work.
  • Post computers/ employee accounts migration, team confirmed desktop availability for users and applications.
  • Resolved any post migration issues.
  • Worked in Command Center team to be dispatched to address high priority issues.
  • Developed two additional utility to help other team members, 1) generate batch files from a SharePoint list for daily migrations, 2) update migration schedules in the project's SharePoint site.

 

Consultant to Leading U.S. Pharmaceutical Company
  • Role: Infrastructure Lead for Asset Tracking PoC from November, 2016 to December, 2016
  • Technologies: Active/ Passive RFID Technologies, Azure Worker Roles, Azure Event Hub, Azure SQL Server, Azure Web Site
  • Cloud and Digital Led the definition, design and documentation of technical environments for implementing a Proof of Concept for tracking client assets through the manufacturing facility using Active & Passive RFID Readers and Tags.
  • Researched hardware and software options. Developed mock web site for displaying asset information read by the readers.
  • Developed utilities to test reading data from the RFID Readers.
  • Deployed solution architectures which included Azure Cloud Services using Event Hub, Worker Roles, SQL Server Database, and Web Site.
  • Conducted analysis of alternative architectures, defined processes to ensure client requirements were satisfied.
  • Responsible for creating technical documentation for networking, WiFi security and procurement of hardware and installation configuration of RFID equipment.

 

Consultant to Ohio Utility Company
  • Role: Company Separation Delivery Lead / Technical Architect from April, 2016 to October, 2016
  • Technologies: SharePoint, OpenText, Project Server
  • Responsible for managing the successful execution of a migration project for SharePoint, Project Server, & OpenText applications to new hardware.
  • Engaged other resources from other projects within the separation program, including Project Managers, Client leadership, other Deployment Leads, Enterprise Architecture, etc. to assist with the planning aspect of the role.
  • Created multiple program deliverable required documents which included the following: Deployment Approach, Schedule, Knowledge Transfer Plan, Task Checklist, Test Closure Memo, Detailed Deployment Activities, Post Implementation Support, Communications Plan, Lessons Learned, Change Tickets, Deployment Test Plan, and HyperCare Plan.
  • Assisted the Solution Architect with technical documentation, implementation, and testing of the collaboration applications.
  • Provided assistance with architecting solutions once system buildout began.
  • Developed utilities to help with source/target site comparison and data cleansing.
  • To prepare for the production cutover, led five Deployment Test Passes:. Prepared project team with instruction via Deployment walk-thru sessions, delegated the documenting and remediation of testing defects and sent out testing status reports to the project team and program leadership.
  • During cut over weekend, led the project team and external, client support resources to complete a series of tasks as defined in a comprehensive deployment task list which included tasks, resources, and task dependencies.
  • Post Go-Live, led the customer care Command Center to help coordinate, document, remediate user/system issues as a result of the deployment.

 

Consultant to Major U.S. Oil Field Services Company
  • Role: Company Divestment Development Lead from June, 2015 to April, 2016
  • Technologies: SharePoint Online, Office 365, OneDrive, SharePoint 2010/2013, SharePoint 2013/Online Intranet, Dell Migration Suite for SharePoint, Visual Studio, VB.Net, REST, CAML, Powershell, MS Project
  • Managed Team Size: 10 resources (developers, BA, offshore, infrastructure)
  • Migration lead for 1) SharePoint 2010/2013 migration to Office 365, 2) TFS Migration to new SharePoint infrastructure, 3) Create two O365 Intranets.
  • Created resource planning estimates/timelines, created project plans, maintained weekly status reports, communicated with client stakeholders and CIO, infrastructure requirements, and documentation.
  • Led the content migration that included 280 Site Collections, content volume over 500GB.
  • Developed several utilities to drive migrations from the command line (including the Dell Migration Manager for SharePoint software).
  • Assisted with the creation of communication and remediation plans for client stakeholders.
  • Managed offshore resources to remediate migration issues.
  • Researched and documented OneDrive for the divested companies.
  • Provided O365 administration for SharePoint Online.
  • Managed UAT process with Site Collection Owners.
  • Responsible for supervising the migration of four SharePoint 2010 environments with TFS 2012 to SharePoint 2013.
  • Documented hardware and software requirements, procured service accounts, delivered environments prior to deadline.
  • Closely monitored all aspects of the SharePoint farm build out and reported weekly to project management.
  • Built two client Intranets on O365.
  • Delivered both web sites with over 600 pages of content that utilized CSS, Javascript, search, term driven navigation, reusable content, and content types.
  • Supervised the stakeholder communication and requirement gathering.
  • Designed and developed a Visual Studio utility to perform data mining to extract 4,000 documents for new Intranets.

 

Consultant to U.S. Oil Company
  • Role: SharePoint Infrastructure Lead from May, 2015 to July, 2017
  • Technology: SharePoint 2016
  • Team Size: 2 onshore resources
  • Led resolution of post SharePoint migration Go-Live issues.
  • Sent weekly status reports to project and client leadership.
  • Worked with client business team to discuss enhancements/defects and set priorities.
  • Worked with client development teams to estimate effort and time frame for delivery.
  • Created technical diagrams for SharePoint's development, UAT, and production infrastructure.
  • Created governance documentation as well as a detailed list of infrastructure enhancements to stabilize the platform.
  • Recommended HA/DR, environment sync, performance tuning, monitoring, and automated governance.

 

Consultant to Major U.S. Oil Company
  • Role: SiteCore Implementation Lead from January, 2015 to May 1, 2015
  • Technologies: Sitecore v6.6, Sitecore v7.5, IIS, SSL, Visio, Prolexic, Virtual Machines, F5 Load Balancers, SQL Server 2012, Windows 2008 R2, Windows Server 2012, Public/Private DNS, MFA
  • Team Size: 20 onshore resource
  • Infrastructure Lead for the Sitecore platform responsible for the implementation of three different, interrelated projects for the client.
  • Assisted implementation of HA/DR for production Sitecore instances between two 3rd party hosted data centers (Chicago and New York) for a 30 server environment. 1st task: Set up a new Sitecore v7.5 instances for each environment (development, test, stage, production, and DR).
  • Upgrade project to copy and reconfiguring the Sitecore v6.6 instances for all environments (development, test, stage, production, and DR).

 

Consultant to Utility Company
  • Role: SharePoint 2012 Infrastructure Lead from April, 2014 to December, 2014
  • Technologies: SharePoint 2013, AvePoint, Powershell, Windows 2012, SQL Server 2012, TFS
  • Responsible for all aspects of the SharePoint environments (developer VMs, development, QA).
  • Assisted the client in build out of the Pre-Production and Production environments.
  • Key areas of involvement included Windows Server, IIS, search, security, DNS, 3rd party backup tools, TFS, defect management, Visio diagrams, and problem resolution.
  • Worked with client IT teams to implement SharePoint security using Siteminder, SSL, DNS, and Load Balancers.
  • Created/modified Powershell scripts to implement dev and QA SharePoint environments.
  • Installed SharePoint features, service applications, Trusted Identity Providers, created web applications/site collections, and update Windows Registry.
  • Created SharePoint VM environments for developers and worked closely with the Development team to implement custom solutions for the Term Store for managed navigation, custom master pages, page layouts, and web parts.
  • Implemented search and Cross-Site Publishing.
  • Assisted with debugging developer scripts for WSP solution deployments.
  • Used various methods to investigate issues using ULS Logs/Viewer, Fiddler traces, Windows Events Logs, NetMon, and PerfMon.
  • Worked with Microsoft Supprt Engineers to resolve People Picker filtering issues.
  • Worked closely with various members of the project team including Architects, Development Leads, Project Managers, Delivery Lead, Windows Infrastructure Leads, offshore Development Team, and client liaisons.
  • Managed the Client Desktop inventory.
  • Responsible for performing backups using AvePoint’s DocAve 6 product.
  • Created SharePoint training content for the client.

 

Consultant to World Leading Software Company
  • Role: SharePoint Online Escalation Engineer / Team Lead from November, 2013 to April, 2014
  • Technologies: Office 365, SharePoint Online
  • Managed Team Size: 5 onshore resources
  • Led team to resolve global support cases submitted by the client’s customers.
  • Case resolution included many aspects of the SharePoint Online platform.
  • Cases involved resolving issues with site provisioning, user access/permissions, OneDrive sync’ing, workflow task syncing, platform bugs/enhancements, app catalog, file uploads, delete/recreate site collections, tenant sites stuck in provisioning, fix MySite issues, SkyDrive access and sync issues, change language locale codes, ULS log extraction and analysis, fix user access problems, sync Active Directory down to the SharePoint servers, fix orphaned documents and user accounts, and content indexing.
  • Supervision included the day-to-day working of support cases, time sheet reporting, Client Data Protection training and documentation, assisting his team on customer calls, daily Lync sessions, case discussions with client’s escalation engineers, bi-weekly meetings with Project Manager, disseminate information from the Client’s management team, and ensure metric/KPI expectations were met.
  • Proactively managed the team’s case load and request more cases when available queues were empty.
  • Worked cases to educate the customers on the various uses of Office 365 including (but not limited to) publishing Access databases, SkyDrive workflow sync problems with Outlook client, file upload/download timeout issues, requests to the Product Team for security updates, repeating workflow alerts, analyzed NetMon and Fiddler capture packets.
  • As required, escalated issues to the Product Team.

 

Company Separation Project - SharePoint/Collaboration
  • Role: Delivery Lead
  • Technologies: SharePoint, OpenText, Project Server
  • Project Team Size: 21
  • Responsible for managing the successful execution of a migration project for SharePoint, Project Server, & OpenText applications to new hardware
  • Engaged other resources from other projects within the separation program, including Project Managers, Client leadership, Other Deployment Leads, Enterprise Architecture
  • Multiple program deliverable required documents which included the following: Deployment Approach, Schedule, Knowledge Transfer Plan, Task Checklist, Test Closure Memo, Detailed Deployment Activities, Post Implementation Support, Communications Plan, Lessons Learned, Change Tickets, Deployment Test Plan, support plan.
  • Assisted the Solution Architect with technical documentation, implementation, and testing of the collaboration applications
  • Provided assistance with architecting solutions once system buildout began
  • Developed utilities to help with source/target site comparison and data cleansing
  • Prepared for the production cutover, led five Deployment Test Passes which started with preparing the project team with instruction via Deployment walk-thru sessions

 

Corporate Divestment / SharePoint-to-O365 Migration
  • Role: Infrastructure Technical Architect
  • Technologies: SharePoint Online, Office 365, OneDrive, SharePoint 2010/2013, SharePoint 2013/Online Intranet, Dell Migration Suite for SharePoint, Visual Studio, VB.Net, REST, CAML, Powershell, MS Project, Project
  • Project Team Size: 10
  • Migration lead for 1) SharePoint 2010/2013 migration to Office 365, 2) TFS Migration to new SharePoint infrastructure, 3) Create two O365 IntranetsLed a team of 10 resources (developers, BA, offshore, infrastructure)
  • Created resource planning estimates/timelines, created project plans, maintained weekly status reports, communicated with client stakeholders and CIO, infrastructure requirements, and documentation
  • Led the content migration that included 280 Site Collections, content volume over 500GB. Developed several utilities to drive migrations from the command line (including the Dell Migration Manager for SharePoint software)
  • Helped create the communication and remediation plans for client stakeholders

 

Sitecore Implementation
  • Role: Sitecore Infrastructure Lead
  • Technologies: Sitecore v6.6, Sitecore v7.5, IIS, SSL, Visio, Prolexic, Virtual Machines, F5 Load Balancers, SQL Server 2012, Windows 2008 R2, Windows Server 2012
  • Project Team Size: 20
  • Responsible for the implementation of three different, inter-related projects for the client. Without any prior experience with the platform

 

SharePoint 2013 Implementation
  • Role: SharePoint 2013 Infrastructure Lead
  • Technologies: SharePoint 2013, AvePoint, Powershell, Windows 2012, SQL Server 2012, TFS Project
  • Project Team Size: 20 Houston
  • Responsible for all aspects of the SharePoint environments (developer VMs, development, QA) and assisted the client in build out of the Pre-Production and Production environments.

 

O365/SharePoint Online Escalation
  • Role: Team Lead for Houston team of SharePoint Online Escalation Engineer
  • Technologies: Office 365, SharePoint Online Project
  • Project Team Size: 5 Houston based Engineers to resolve support cases submitted by the client’s customers
  • Case resolution included many aspects of the SharePoint Online platform
  • Cases involved resolving issues with site provisioning, user access/permissions, OneDrive sync’ing, workflow task syncing, platform bugs/enhancements, app catalog, file uploads, delete/recreate site collections, tenant sites stuck in provisioning, fix MySite issues, SkyDrive access and sync issues, change language locale codes, ULS log extraction and analysis, fix user access problems, sync Active Directory down to the SharePoint servers, fix orphaned documents and user accounts, and content indexing.
  • The team completed 42% of all the cases and problems worked by the entire fifteen engineer escalation team. Supervision included the day-to-day working of support cases, time sheet reporting, Client Data Protection training and documentation, assisting the team on customer calls, daily Lync sessions, case discussions with Client’s Escalation Engineers, assisted others in researching, bi-weekly meetings with Project Manager, disseminate information from the Client’s management team, and ensure metric/KPI expectations were met. During the project, proactively managed the team’s case load and request more cases when available queues were empty.
  • Worked cases to educate the customers on the various uses of Office 365 including (but not limited to) publishing Access databases, SkyDrive workflow sync problems with Outlook client, file upload/download timeout issues, requests to the Product Team for security updates, repeating workflow alerts, analyzed NetMon and Fiddler capture packets. As required, escalated issues to the Product Team.

 

SharePoint 2007 to Salesforce Document Sync Project
  • AvePoint Salesforce Connector. Sync content between SharePoint 2007 and Salesforce.
  • Performed Business Systems Analyst role working with business owner to gather and document requirements.
  • Technical Lead to architect, document, implement solution.
  • Lead developer to design and develop utility to migrate documents from Documentum to SharePoint.
  • Directed Salesforce developer to implement Salesforce requirements.

 

SharePoint 2013 Installation
Project Managed/Technical Lead to implement Adobe CQ5 environment.

 

SharePoint 2013 Installation
Installed SharePoint 2013 to begin learning the new platform.

 

PC Refresh Application For Displaying Status on Employee Desktops
Project team needed a process to allow employees to check on the replacement status of their desktop computers. The application requirements included the ability for administrators to look up any employee record and employees could display the status of their own status based upon default login.
  • Gathered requirements from IT Project Team.
  • Helped project team to create SharePoint list for storing employee records.
  • Developed application using SharePoint Web Service API.

 

Corporate Contracts Migration from Documentum to SharePoint 2010
Phase II of the Documentum to SharePoint 2010 project. Project dictated that corporate contracts be migrated to SharePoint 2010. User interfaces were required to add, search, and display contracts using SharePoint.
  • Technical lead to implement IaaS/SaaS for SharePoint 2010.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Cordinated firewall port settings between corporate data center and 3rd party data center for VPN.
  • Created dev, QA, and production across three geographical locations (Texas, London, Hong Kong).
  • Involved with complete implementation cycle (vendor selection, server configuration, network configuration, SQL installation, custom database creation, SLA, vendor vs. corporate support matrix).
  • Saved $50K in project cost by designing and developing .Net web service application to migrate document content to SharePoint libraries and update SQL Server tables.
  • Designed and developed web service utility to check documents in SharePoint and update SQL table for availability.
  • Managed off-shore development team to ensure technical specifications were implemented per Business Requirements Document for Contract Search.
  • Kofax scanning process, and manual document upload processes.
  • Worked with off-premise IaaS/SaaS and application vendors to resolve bugs and issues.
  • Created and documented HA/DR strategy for environments.
  • Document technical architectures that could be clearly understood and immediately used by developers to construct code and unit test.
  • Installed, configurated 3rd party product, Replicator from AvePoint, to replicate content between Texas, London, and Hong Kong IaaS data centers.

 

HR Employement Documentation File Room migration to SharePoint 2007 Phased approach to shut down physical file room for employment documents. Migrated paper to electronic versions stored in SharePoint 2007.
  • Designed and developed migration utility that would read CD image provided by 3rd party and migrate documents to SharePoint library.
  • Desktop application developed using Visual Studio 2010 and SharePoint web services.

 

Accounts Payable Migration from Documentum to SharePoint 2010 Phase II of the Documentum to SharePoint 2010 project. Project required invoices to be migrated to SharePoint 2010. A custom Workflow and search interfaces were required to allow corporate invoices to be processed by Accounts Payable staff located in India.
  • Technical design for migration of invoices from Documentum to SharePoint 2010 (IaaS/SaaS).
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Managed development effort of 6 off-shore and QA resources to ensure delivery of business requirements.
  • Documented development requirements for custom Workflow Foundation and custom ASPX.Net applications.
  • Implemented 3rd party product, Replicator from AvePoint, to replicate content between Texas, London, and Hong Kong data centers.

 

Professional Services SharePoint 2010 Implementation
Project required a SharePoint 2010 environment for customer evaluations, prototyping, and integration testing with corporate products.
  • Implemented SharePoint on virtual servers to showcase product line to customers.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Installed software on web front end servers.
  • Installed SQL Server 2008R2, domain setup, and completed documentation of environment.
  • Effectively interacted with other I.T. teams to install web services, corporate products, and other 3rd party components for prototyping and testing.

 

SharePoint Failover/Failback Process
  • Architected process to allow SharePoint 2007 Production and Disaster Recovery environments to remain active so patches.
  • Custom solutions, and configurations could be applied to both environments.
  • Participated in the Change Management process to create and manage Change Requests using ITIL methodology.
  • Worked with support, DBA, and networking teams to document failover and failback processes to include splash page, SQL Log shipping reversals, SharePoint staging shutdown, and DNS.

 

Corporate Intranet on SharePoint 2007
  • Technical lead to procure, setup, and configure hardware for environment.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Worked with 3rd party vendor on capacity planning.
  • Install and configure initial environments.
  • Configure Visual Source Save for archiving and retrieval of source code for deployments.
  • Development lead over off-shore resources.
  • Assisted with enterprise search.
  • Engineered production/disaster failover process.
  • Managed the migration of content from SharePoint 2003 and Vignette based Intranet.
  • Developed VB.Net utilities to assist with migration of content.
  • Custom developed web service work flows using Visual Studio.

 

Custom MSM Intranet Portal
  • Technical lead to implement custom SharePoint 2007 solution for mainframe business unit.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Worked with 3rd party vendor through full development life cycle including content typing, capacity planning.
  • Worked effectively with third party development resources and other corporate IT personnel to implement custom-developed modules and achieve integration with other enterprise applications.

 

Sunset Vignette Intranet Portal
  • Led effort to shutdown corporate Intranet hosted on Vignette CMS platform.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Worked with networking team to rehost domain name for business continuity.
  • Coordinated tasks with network team to shutdown F5 Load Balancer farms.
  • Managed effort to migrate all content to new SharePoint 2007.

 

SharePoint 2003 to SharePoint 2007
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Responsible for migrating 1.5TB of content
  • Developed utilities for BSA to perform data and site analysis.
  • Developed utilities to determine active vs. inactive content for migration.

 

SharePoint 2007 Vanity URL Redirect Application
  • Developed web site redirect application for URLs using SharePoint URL rules.
  • SharePoint 2003 URLs would be intelligently redirected to corresponding SharePoint 2007 URL.
  • Utilize F5 technology with custom iRules.
  • Application used ASP.Net with SQL database.

 

Web Store Ecommerce Application (B2B)
  • Performed Project Manager, Technical/Team Lead, and Developer roles in all aspects of enhancing and migrating customer facing web application to use Web Method data structures.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Requirements gathering sessions with business stake holders to establish project plans and timelines.
  • Worked with IT Siebel, IT Oracle, and business teams to move web store orders into Siebel for revenue recognition.

 

Electronic Product Download Project (B2B)
  • Team member on large, multi-team project to allow customers to download products, licenses, and documents from web site.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Responsible for key areas including database design, user interface wire frames, and legacy data migration.
  • Assisted with scope, risk assessment of 3rd party integration with Akamai for hosting and delivery of content.

 

Data Migration From Legacy Systems
  • Effectively developed Visual Basic and SQL Server DTS jobs to parse and manipulate product information.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Trained India resources on procedures and processes to support data migration from legacy systems.
  • Supervised efforts to create SQL stored procedures to handle API calls from Web Methods processes.
  • Directed data architects on schema required to satisfy application requirements.

 

Mergers and Acquisition Integration
  • Team member to integrate newly acquired companies into corporate infrastructures and processes.
  • Created a roadmap for integrating web sites, servers, and management to existing or new corporate infrastructure.
  • Interfaced with firewall, database, security, server, support, and business teams to execute migration plan.

 

SSL Certificate Management
  • Ordered, distributed, installed Thawte and Verisign certificates for enterprise teams.

 

Data Center Consolidation
  • Project managed the move of 13 web and application servers from an ISP to the corporate data center in Sunnyvale, CA.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Extensive coordination with multiple IT and business teams.
  • Analysis and risk assessment to internal and external user communities.
  • Coordinated with R&D teams on timelines and milestones.
  • Impacted 15 different process areas reducing costs associated with hardware duplication and manpower.

 

Autonomy Search
  • Technical Lead for implementation of Autonomy v3.x and v4.x for integration into corporation’s internal and external web portals.
  • Installed DRE/IDOL onto UNIX servers and configuration resulting in an enterprise search platform for ECM.
  • Worked with business stake holders to create functional and user interface requirements.
  • Advised business team on implementation of search options for Intranet and Internet environments.
  • Created indexing process to refresh searchable, production content.
  • Interacted with Application Infrastructure team to establish a disaster recovery process in Sunnyvale, CA.

 

Application Retirement
  • Technical Lead to create and carry out sunset plans for various business applications.
  • Participated in the Change and Release Management processes to create and manage Change Requests
  • Created application inventory, performed risk and gap analysis, assisted with change readiness and training.
  • Retired hardware into a pool for reallocation to other projects resulting in savings exceeding $80,000.
  • Liaison between web content management team and stakeholders to migrate web applications as necessary.

 

Computer Lab Management
  • Setup and maintained a 30 server computer lab for various IT teams including Web Technologies, Application Infrastructure, Finance, and Customer Support.
  • Built Windows servers and VMs as required for departmental development and testing purposes.
  • Lab centralized hardware allowing offices to be used for personnel.

 

Independent Consulting
  • Defined, developed, and implemented various web based applications for Intranet/Internet customers. Provided consulting on appropriate use of Internet technologies including hardware and software.
  • Develop web sites and services (site hosting, Classified Ads, monitoring, job postings, paper recycling, document publishing/sync, photography sales, and more).
  • Designed, created, and marketed Internet software via an Internet web site to stay abreast of technology, programming, and commerce activities.
  • Created and maintained customer web sites utilizing static HTML pages along with dynamic ASP pages that contain VB Script, Java Script, and database connectivity providing timely information to user and client communities.
  • Determined database requirements to design normalized/denormalized databases for web based applications to allow more efficient database manipulations.
  • Developed web focused applications in Visual Basic v4/v5/v6, ASP, COM/ActiveX, and HTML covering different aspects of technology: email, TCP/IP, client/server, dynamic HTML creation, browser cache processing, and FTP.
  • Provide customer support on commercial and custom built applications.
  • Network installations (routers, cabling, configuration)
  • Act as a consultative resource for customers to assist them in achieving their business objectives
  • Responsible for providing networking support for various organizations. Support includes installing desktop and server machines, Ethernet cabling, OS software, and client software installations.
  • Responsible for web server availability through hardware, software, network connectivity, and DNS.
  • Investigated problems involving network interface cards, cabling, and software configuration resulting less down time for web servers.
  • Provided server administration for Netware 3.x servers including monitoring, hardware, and software upgrades as appropriate.
  • Converted LANTastic network to Microsoft peer-to-peer network with Microsoft 95 as the OS eliminating expansion limitations.

 

Web/Internet - Amoco Production Company
  • Provided corporate Intranet infrastructure by installing, upgrading and maintaining web servers using Windows NT v4.0 and IIS v4.0. This effort resulted in a common operating environment to minimize support effort.
  • Developed serveral small web based "proof of concept" applications.
  • Developed first auction type web application for surplus equipment.

 

Project Management - Amoco Production Company
  • PM for LAMS (Labor and Mileage System). Managed a small team of Powerbuilder developers to design, develop, and deliver labor and vehicle charging system to interface with SAP.
  • Led effort to define and document user requirements and system specifications to collect and process data on various projects.
  • Effectively managed multiple projects and people simultaneous including part time consulting projects dealing with application development, web site hosting, and training.
  • Co-facilitated the establishment, development, and implementation of client/server standards.

 

SAP Implementation - Amoco Production Company
  • Selected from IT pool to interface with Global SAP team to rationalize corporate applications in preparation for SAP implementation, eliminating a list of applications.
  • Directed development of data conversions to allow data to be loaded into SAP databases.
  • Interviewed and hired contract personnel to satisfy resource requirement for SAP project to ensure project completion.

 

Systems Analysis - Amoco Production Company
  • Responsible for building, installing, and maintaining various network and business application environments.
  • Procure, build, and diagnose desktop and server computer systems.
  • Initiated a process to automate production and injection well parameters for controlling oil production reducing completion time by 90%
  • Created a process to automate database backups across remote locations from a single workstation to decrease manual effort by 88%.
  • Evaluation of third party software & hardware for implementation into corporate infrastructure to minimize the number of supported applications.
  • Developed/tested new procedures to improve SmartStream application system performance. Savings included elimination of sending 100 MB database files through email to hosting files on web server.
  • Automated UNIX to Novell file transfers to eliminate manual intervention by 100%.
  • Developed automated procedure to backup remote databases from central workstation.
  • Designed and implemented an automated process to setup user accounts on Novell 3.x system environment. The LAN administrator spent 85% less time creating new accounts.
  • Established a process to centralize client data and applications on a Novell server to centralize backups and minimize support costs. Support costs were reduced by 70%.